Shipping

Thank you for choosing ByLeeJade for your shopping needs. We are dedicated to providing a smooth and reliable shopping experience for all our valued customers. Please review our updated order processing and shipping policies below:

Order Processing and Shipping:

Domestic Orders (Australia):

Your orders will be carefully packed and prepared for shipment within 2 to 8 business days.

Flat-rate shipping is available for all domestic orders at $9.99.

Once your order is dispatched, you will receive a confirmation email with a tracking number for your convenience.

International Orders:

For international shipping inquiries, please contact us directly through the contact page on byleejade.com. Our team will be happy to assist you.

Shipping Restrictions:

Large original oil paintings will be carefully rolled and shipped in a safety tube. These pieces will not be delivered with the frame. More instructions for post delivery care will be included in your order details.

At this time, ByLeeJade ships exclusively within Australia. We apologise for any inconvenience.

If you’re interested in purchasing internationally, feel free to reach out via our website for further assistance.

Shipping Time Variations:

Please note that shipping times may vary for remote or regional areas within Australia.

We are committed to timely order processing. In rare cases of delays due to circumstances beyond our control, such as issues with freight providers, we encourage you to seek compensation directly from the freight carrier.

Terms and Conditions:

ByLeeJade reserves the right to update or change these terms and conditions at any time without prior notice. We recommend checking this information periodically to stay informed.

Thank you for your understanding and support. If you have any questions or need assistance, please don’t hesitate to reach out through the contact page on our website, byleejade.com. We look forward to serving you and ensuring you have a delightful shopping experience with us!